GameStop PowerPass, Unlimited Used Games Program, Temporarily Suspended

GameStop halts its unlimited used game rental program

Report: GameStop halts used-games subscription service

And, it turns out, it sort of was, at least in the sense that GameStop couldn't handle it. A GameStop rep since confirmed the news, telling Kotaku, "We feel this is the right thing to do for now to ensure we are able to provide our guests with an exceptional service". According to Kotaku, the company "told employees yesterday to pull down all signage involving the program and store it in their backrooms".

That's not a minor problem; outdated computer systems cost businesses a surprising amount of money every year and upgrading a huge retail operation is a giant pain in the neck. GameStop said that it was going to launch the service on November 19th.

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GameStop announced a new rental subscription service last month which would allow subscribers to rent as many used games as they wanted for a six-month period.

GameStop announced a used game subscription service in late October that sounded nearly too good to be true.

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It's understandable for a new program to experience hiccups as it approaches its launch - that's what soft launches are for, after all. The "few program limitations" that the GameStop spokesperson left undefined could be any number of things: PowerPass's price, its duration, the games customers can keep after the program expires, or anything else. It offers subscribers any used game in a store for six months in return for $60. It appears the delay may be a long one, though, as the employee sources claim they were told to get rid of the holiday guide and weekly ad that has the program listed. As a peace offering, affected customers will also get to pick out any pre-owned game for free.

With the ever-increasing rise in digital gaming, GameStop's PowerPass program could be an important pillar of the store's business.

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