Malaysian airports not affected by global check-in system crash

GETTY    
   CHAOS Passengers at Gatwick were facing problems checking

GETTY CHAOS Passengers at Gatwick were facing problems checking

Air travellers around the world have suffered major disruptions after the widely used computer check-in system "Amadeus Altea" crashed.

Passengers have reported problems in Melbourne, London, Paris, Singapore, Washington DC, Zurich and Johannesburg, the Telegraph reports.

A technical issue is affecting the check-in systems of some airlines at Changi Airport, it said on Thursday (Sep 28).

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Madrid-based Amadeus said its Altea booking software experienced a network problem Thursday morning but that the problem had been fixed.

"It only lasted a few minutes", the spokesman said.

"Amadeus regrets any inconvenience caused to customers".

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Singapore Airlines replied to Mr Concistre on Twitter, saying: "Hi Luis, please bear with us while our IT team is looking into the issue".

Air France said that it had experienced problems for 15 minutes and that its systems were slowly coming back online. A problem with Delta's system grounded flights across the world in January, while a problem with the British Airways system caused thousands of cancellations in May.

Gatwick and Heathrow have confirmed there are problems in several of their terminals.

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Affected carriers included Deutsche Lufthansa AG, British Airways, Cathay Pacific Airways Ltd., Qantas Airways Ltd., and Dutch operator KLM delayed at least 24 departures, Bloomberg reported. This isn't Gatwick software, it's hit a few airlines' check-in systems which are down. The Spanish travel technology provider confirmed there's a "network issue" causing the disruption but insisted "services are gradually being restored".

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