When Ann Coulter's specially-selected, pre-booked seat was changed on her Delta flight from New York City to Florida Saturday, she let loose on the airline and its employees, and even tweeted a picture of the woman to whom her seat was given.
Another: "Just when you think it's safe to fly them again, the worst airline in America is STILL @Delta".
The right-wing pundit's ire began after she was moved from her pre-booked seat on a flight from NY to Florida.
She also snarked, "So glad I took time investigate the aircraft & PRE-BOOK a specific seat on @Delta, so some woman could waltz at the last min & take my seat".
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Delta added that it had inadvertently moved Coulter while boarding, to another seat next to a window in the same row, when trying to accommodate a number of other passengers with special requests for seating.
Delta responded via Twitter on Sunday, apologizing for Coulter not receiving her pre-booked seat she paid for and offering a refund. According to the airline, all passengers were asked to move to the seats noted on their tickets, and customers complied without incident.
Dolphin Tale actress Austin Highsmith contrasted Coulter calling people "snowflakes" versus her Twitter complaints.
Delta said as well that its social media and customer care teams had tried to reach out to the political analyst on several occasions to make an apology, but had received no feedback from her until late Sunday night.
Delta appeared to have deleted its tweets after they were posted on Sunday afternoon, but not before they were shared thousands of times.
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Coulter tweeted a photo of the passenger who was given her seat to her 1.6 million followers, complaining that she wasn't "an air marshall or tall person", nor was she "elderly, child, or sick".
In response, Delta said it will be refunding Coulter the cost of the upgrade - $30.
"And another: "@AnnCoulter Additionally, your insults about our other customers and employees are unacceptable and unnecessary".
Ms Coulter's more than 30 tweets include insults to the passengers, flight crew, Wifi, and corporate employees.
She wrote on Twitter: "I have been the picture of politeness". And we hold each other accountable when that does not happen.Delta expects mutual civility throughout the entire travel experience.
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